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Frequently Asked Questions

• Where can I see the number of students on the waitlist?
  You can see waitlist information on the online class schedule. Courses with a waitlist will display a status similar to the following:

  

   

  Note:  Waitlists are turned off 24 hours prior to the start of the term.
• How do I get on a waitlist for a closed class?
  1. Make a note of the CRN # (section number) for the closed class.
  2. Once your scheduled registration appointment opens, log in to MyCoast, click on the Registration tab, then click on "Add or Drop Classes".
  3. Go through the same process you normally would to register for the class, however instead of selecting Web Registered, select the "Waitlisted" option from the drop down then click "Submit".

  
• How do I know what position I am on the waitlist?

  In MyCoast, under the "Registration Tools" card, click on "My Waitlist Position". In the next screen, select the Term, then click Submit.

• How will I know when a seat becomes available? When are waitlist notifications sent out?

  If you are in the first position on the waitlist and a seat becomes available, an email will be sent to your student (cccd.edu) email. You will have 24 hours to register for the course, otherwise your waitlisted seat will be released to the next person on the waitlist and you will be dropped from the waitlist. The email you receive will include detailed information about the waitlisted course and instructions as to how you should go about registering.

  Make sure to check your student email account every morning and every evening 7 days a week so that you don’t miss the opportunity to add the class! When a spot becomes available, you will NOT be automatically registered in the class—you must take action if you wish to register in the class. Waitlist notifications are sent out 24 hours a day, 7 days a week including holidays.

• How do I add myself to a class once I receive a waitlist notification?

  During your 24-hour waitlist window, do the following:

  1. Log into your MyCoast portal.
  2. Once logged in, look for the "Registration Tools" card.
  3. Click on "Quick Add or Drop Classes".
  4. If you see the Registration home page, click on "Register for Classes". 
  5. If you see the "Select a Term" page, select the term from the "Terms Open for Registration" drop down menu and click "Continue".
  6. You should now see the registration screen with a Summary box at the bottom right hand corner that displays the status for all of your classes. If you don't see the Summary box, click on the "Panels" button on the bottom left corner of the screen.
  7. Under the Summary box, look for the class that you are waitlisted for. Under the "Action" column for that class, select the "Web Registered" option.
  8. Click the "Submit" button.
  9. Important: Verify your registration was processed completely by printing your Class Schedule (Web Schedule Bill). You can access the Class Schedule via MyCoast: Registration Tools card > My Class Schedule (Web Schedule Bill).
• How do I add myself to a class with co-requisites?

  Follow the steps 1-7 listed in Question 5 above for the waitlisted class. Before clicking the "Submit" button, add the co-requisite class to your Summary as well. All co-requisite courses must be in the Summary box with a "Web Registered" status before you click "Submit".

• How do I drop myself from the waitlist?

  Follow the steps listed above in Question 5, except select the "Drop" option instead in step 7, then click "Submit".

  

• What if I don't get a waitlist notice before the class starts or if I'm unable to add myself to the waitlist?

  If you're unable to add yourself on the waitlist or if you're on the waitlist and you do not get a seat in the class before classes start, attend the first class meeting (get there early) to see if the instructor will give you an Add Permit. For online courses, email the instructor to request instructions on how to attend the first class meeting and get an Add Permit with Add Code. Add permits have deadlines – be sure to register for class immediately. Not all instructors may provide you with an add permit due to class capacity.

• How do I register if I was on the waitlist and the instructor gave me an add permit?

  Follow the steps listed on your Add Permit. The instructions will be similar to the steps listed above in Question 5. If you do not see a "Web Registered" option for the class, drop the course (see Question 7 above), then re-add the course. Make sure you have an add code prior to dropping the class; you cannot be re-added without one. 

  To re-add the course:

  1. Log into your MyCoast portal page.
  2. Once logged in, look for the "Registration Tools" card.
  3. Click on "Quick Add or Drop Classes".
  4. If you see the Registration home page, click on "Register for Classes". 
  5. If you see the "Select a Term" page, select the term from the "Terms Open for Registration" drop down menu and click "Continue".
  6. Click the "Enter CRNs" tab and in the text box, type in the CRN. Click Add to Summary.
  7. In the Add Authorization Code pop-up, enter the add code in the box then click Confirm. (NOTE: Add codes are not active and will not work until the first day the class meets.)
  8. Click the "Submit" button.
  9. Important: Verify your registration was processed completely by printing your Class Schedule (Web Schedule Bill). You can access the Class Schedule via MyCoast: Registration Tools card > My Class Schedule (Web Schedule Bill).
  10. Verify with your instructor that you are on the updated official class roster.

  
  

  If after following these steps, you continue to experience registration issues, please email arinfo@occ.cccd.edu as soon as possible (prior to the add code expiration date) from your student (cccd.edu) email address with the following so we can assist you:

  • Student ID number
  • Course name and CRN (Example: PUBH A100 - CRN 12212)
  • Add code/add permit (provided by instructor)
  • Please include a screenshot of the error message when possible